Terms of service

Last Updated: July 24, 2026

These Terms of Service govern your access to and use of capvora.online, including all information, products, features, and services offered by Capvora.

Throughout these Terms, “Capvora,” “we,” “us,” and “our” refer to Capvora. “You” and “your” refer to any visitor, customer, or user of our website.

By accessing our website or purchasing from us, you agree to these Terms of Service and all policies referenced herein. If you do not agree, you must not use the website.

1. Online Store Terms

By using this website, you confirm that:

• You have reached the age of majority in your place of residence; or
• You have permission from a parent or legal guardian to use the website;
• You will provide accurate and complete information;
• You will use the website only for lawful purposes;
• You will not violate any applicable law, regulation, or third-party right.

You may not use our products, website, or services for fraudulent, illegal, abusive, or unauthorized purposes.

2. Products and Services

Capvora offers caps, fashion accessories, and related products.

We make reasonable efforts to display product descriptions, colours, dimensions, designs, and images accurately. However:

• Colours may appear differently depending on the device or screen;
• Measurements may vary slightly due to manufacturing methods;
• Packaging may be updated without prior notice;
• Minor design variations may occur between production batches.

Product images are illustrative and may include styling props or background elements that are not included with the purchase.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit product quantities;
• Discontinue products;
• Change product specifications;
• Refuse unusually large or suspicious orders;
• Restrict sales to particular regions or customers;
• Cancel orders when inventory information is incorrect.

If a purchased product becomes unavailable, we may offer a replacement, store credit, or full refund.

4. Prices and Currency

Prices are displayed in the currency selected or shown on the website.

Prices may change without prior notice. The price charged will normally be the price displayed at checkout when the order is submitted.

Currency conversions shown on the website may be estimates. Your financial institution may apply its own exchange rate, foreign transaction fee, or conversion charge.

5. Taxes, Duties, and Import Charges

Applicable taxes may be calculated during checkout where required.

International orders may be subject to import duties, customs fees, brokerage fees, or local taxes imposed by the destination country.

Unless expressly stated otherwise, such charges are the responsibility of the recipient. Capvora does not control customs decisions or local import charges.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance.

An order is accepted when we confirm processing or shipment. We may refuse or cancel an order due to:

• Product unavailability;
• Pricing or listing errors;
• Suspected fraud;
• Payment authorization failure;
• Incorrect customer information;
• Shipping restrictions;
• Violation of these Terms.

If payment has already been collected for a cancelled order, we will issue a refund to the original payment method.

7. Billing and Account Information

You agree to provide current, complete, and accurate:

• Billing details;
• Shipping information;
• Contact details;
• Payment information.

You are responsible for updating your information when necessary.

Capvora is not responsible for delivery problems caused by inaccurate or incomplete information submitted by the customer.

8. Payment

Payments are processed through third-party payment providers available at checkout.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method;
• The payment information is accurate;
• You authorize the applicable charges;
• You will not use stolen or fraudulent payment credentials.

We do not guarantee that every payment method will remain available in every country.

9. Shipping and Delivery

Shipping is governed by our Shipping Policy.

Delivery times are estimates and not guarantees. Delays may occur because of customs processing, carrier disruptions, severe weather, peak seasons, incorrect addresses, or circumstances beyond our reasonable control.

10. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return and Refund Policy.

By purchasing from Capvora, you agree to follow the return authorization process before sending products back.

11. Promotions and Discount Codes

Promotions and discount codes:

• May be subject to additional conditions;
• May have an expiration date;
• May exclude certain products;
• May not be combined unless expressly permitted;
• May be limited to one use per customer or household;
• Have no cash value unless required by law.

We may cancel or modify promotions that contain errors or are used fraudulently.

12. Intellectual Property

All website content, including but not limited to:

• Brand names;
• Logos;
• Product descriptions;
• Graphics;
• Photographs;
• Videos;
• Page designs;
• Written content;
• Website layout;

is owned by, licensed to, or lawfully used by Capvora and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, license, scrape, or commercially exploit our content without prior written authorization.

13. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, suggestion, testimonial, or other content, you confirm that:

• You own the content or have permission to submit it;
• The content is accurate and not misleading;
• The content does not violate another person’s rights;
• The content is not unlawful, abusive, defamatory, or obscene;
• The content does not contain malicious code or unauthorized advertising.

You grant Capvora a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate, and display submitted content for legitimate business and marketing purposes.

We may remove content that violates these Terms.

14. Prohibited Uses

You may not use the website:

• For unlawful or fraudulent purposes;
• To infringe intellectual property rights;
• To harass, threaten, abuse, or discriminate;
• To transmit malicious software;
• To collect personal information without authorization;
• To interfere with website security;
• To impersonate another person;
• To submit false reviews;
• To manipulate prices, promotions, or checkout functions;
• To resell products in violation of an applicable restriction.

We may suspend access or cancel orders associated with prohibited activity.

15. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party providers for payment, hosting, analytics, advertising, fulfillment, and delivery.

We are not responsible for third-party websites, content, security, availability, or independent practices.

Your use of third-party services may be governed by separate terms and privacy policies.

16. Accuracy of Information

We attempt to keep website information accurate and current. However, typographical errors, product description errors, pricing errors, or technical inaccuracies may occur.

We reserve the right to correct errors, update information, or cancel affected orders where legally permitted.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted;
• The website will be free from all errors;
• Every product will meet every subjective expectation;
• Delivery estimates will never change;
• Third-party services will always remain available.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, Capvora will not be liable for indirect, incidental, special, punitive, or consequential loss arising from:

• Use or inability to use the website;
• Delivery delays;
• Third-party service interruptions;
• Unauthorized account access not caused by our failure;
• Loss of profits, data, opportunity, or goodwill.

Where liability cannot be excluded, our total liability will be limited to the amount paid for the relevant product, unless applicable law requires otherwise.

19. Indemnification

You agree to indemnify and hold Capvora harmless from claims, losses, liabilities, and reasonable expenses arising from:

• Your violation of these Terms;
• Your unlawful use of the website;
• Your infringement of another party’s rights;
• Content submitted by you.

This section applies only to the extent permitted by applicable law.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.

21. Waiver

A failure by Capvora to enforce any provision does not waive our right to enforce it later.

22. Governing Law

These Terms are governed by the applicable laws of the Province of British Columbia and the federal laws of Canada applicable therein, without limiting any mandatory consumer rights available in the customer’s jurisdiction.

23. Changes to These Terms

We may update these Terms periodically.

The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

24. Contact Information

Capvora
33-7250 144 St
Surrey, BC V3W 1L7
Canada

Email: support@capvora.online
Phone: +1 778 772-0515
Website: capvora.online